Contacting Qassia
Got a bug report? We do not have fulltime testing staff, so we value bug reports - tips about something not working the
way it should be working - more than anything else. Please do drop us a line if a feature is busted.
Or perhaps you have an issue? Please check both the
Help page and the
Frequently Asked Questions
before writing in. If you have checked both those pages carefully and still can't figure out the solution to your problem,
go ahead and bug us, but be sure to include the following info, if applicable:
- The full title of the intel.
- The status of your intel as shown in your list of intel
- The link to the intel (begins with http://www.qassia.com/)
- The URL and/or title of the website.
Note that we ALWAYS reply to support requests, so if you haven't received a reply within a couple of days, check your
spam folders.
You will receive a reply from Qondio, the operator of Qassia.
To prevent our reply from landing in your spam/junk/bulk email folder, please add the address SUPPORT@QONDIO.COM to
your whitelist, contacts list, or address book.